SUPERIOR CONTACT CENTER HOSTING SERVICES
Your inbound, outbound, voice-based self-service, and omni-channel customer interactions are handled through our fully equipped location with lower operational cost.
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OUR PLUG & PLAY SOLUTIONS
We specialize in a plug and play seat rental option providing space, utilities, and impeccable contact center services with an efficient pricing model, and no upfront investment.
We offer fully equipped workstations with the latest infrastructure and hardware required for any project.
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You get full access to all our facilities such as training rooms, meeting rooms, conference rooms, and recreational areas.
We offer full security, facility management, and IT support along with our disaster recovery and business continuity plans and 24/7 support.
Seat Rentals include:
✔ Cubicles
✔ Computer Desk and Chair
✔ Computer Hardware (computer and flat monitor)
✔ Keyboard/ Mouse
✔ VOIP Equipment - Headsets, VOIP Phones
✔ Local Highspeed Internet Connection
✔ Power for workstation
✔ Common areas such as lunchroom, conference rooms, training rooms, and recreational areas.
Additional services upon request:
✔ Recruitment
✔ Payroll
✔ Training
✔ Supervision and Management
✔ Quality Assurance
✔ IT Support
BENEFITS OF SEAT HOSTING
• Rapid deployment
• Lower total cost of operation
• Flexibility and scalability to meet your operational needs now and in the future
• Latest customer service innovations without expensive and time-consuming maintenance costs
• State-of-the-art capabilities with zero up-front capital investment
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As customers are quickly adopting digital channels, such as social media, mobile and web for customer service, you can provide your clients support without added infrastructure and maintenance and costs.